Ridiculous Compensation Claim III

In the run up to Christmas, I've got myself a Saturday job (as well as my main week job) back at one of the WHSmith stores I used to be a manager at.

It's in order to get some extra money for a few things I want to do next year, and it's kinda fun too.

However, we got a phonecall yesterday that I was privy to, from a woman who claimed we had discriminated against her daughter, humiliating her and 'crushing her already low self-esteem'.

And how had we done this? By refusing to sell her an age-restricted video because she didn't look old enough.

Admittedly, it was a 12 certificate, and the girl was actually 16, but if she didn't look old enough, we did the right thing. Trading Standards are very keen to make a fool of High Street stores by sending in underage children to buy things the law doesn't permit, so we are always very vigilant; I've done it myself innumerable times - we even have to keep a register of what we've refused, to whom and why!

Anyway, it seems this particular girl is very short and petite, and her mother claimed we were being 'heightist', or some such nonsense.

Now, I have every sympathy for the girl, as I have always looked much younger than I actually am (product of a stress-free life...!). Up until the age of about 25 I was still sometimes refused entry into clubs, or service at a bar. This year, at age 29, I was even refused service by a barman in Las Vegas, where the drinking age is 21. Half of me was flattered, but half of me was annoyed.

But at the end of the day, he was doing his job. I showed him my passport, and he served me.

The irate mother demanded an apology, which she got from the store manager (who also offered to apologise personally to the girl if she came back in), but this wasn't enough. She was 'looking for some sort of compensation, like a few free videos.'; what she got was a polite refusal and the Head Office address.

It's An Outrage!!

Once again, a lazy person seizing any opportunity to get something for nothing.
Would a few free videos stop it happening again? NO!
Would it be a good idea to carry around some sort of proof of age? YES!!

If she already has low-esteem over this, I suggest it isn't the first time it's happened. Wake up, see the pattern, take a bit of self-responsibility and stop being another blame-culture parasite.

She probably eats at Harry Ramsden's, where crap parent's perpetuate this attitude...

Want to know what the other Ridiculous Compensation Claims were?
Click here for I, and here for II