Ridiculous Compensation Claim III

In the run up to Christmas, I've got myself a Saturday job (as well as my main week job) back at one of the WHSmith stores I used to be a manager at.

It's in order to get some extra money for a few things I want to do next year, and it's kinda fun too.

However, we got a phonecall yesterday that I was privy to, from a woman who claimed we had discriminated against her daughter, humiliating her and 'crushing her already low self-esteem'.

And how had we done this? By refusing to sell her an age-restricted video because she didn't look old enough.

Admittedly, it was a 12 certificate, and the girl was actually 16, but if she didn't look old enough, we did the right thing. Trading Standards are very keen to make a fool of High Street stores by sending in underage children to buy things the law doesn't permit, so we are always very vigilant; I've done it myself innumerable times - we even have to keep a register of what we've refused, to whom and why!

Anyway, it seems this particular girl is very short and petite, and her mother claimed we were being 'heightist', or some such nonsense.

Now, I have every sympathy for the girl, as I have always looked much younger than I actually am (product of a stress-free life...!). Up until the age of about 25 I was still sometimes refused entry into clubs, or service at a bar. This year, at age 29, I was even refused service by a barman in Las Vegas, where the drinking age is 21. Half of me was flattered, but half of me was annoyed.

But at the end of the day, he was doing his job. I showed him my passport, and he served me.

The irate mother demanded an apology, which she got from the store manager (who also offered to apologise personally to the girl if she came back in), but this wasn't enough. She was 'looking for some sort of compensation, like a few free videos.'; what she got was a polite refusal and the Head Office address.

It's An Outrage!!

Once again, a lazy person seizing any opportunity to get something for nothing.
Would a few free videos stop it happening again? NO!
Would it be a good idea to carry around some sort of proof of age? YES!!

If she already has low-esteem over this, I suggest it isn't the first time it's happened. Wake up, see the pattern, take a bit of self-responsibility and stop being another blame-culture parasite.

She probably eats at Harry Ramsden's, where crap parent's perpetuate this attitude...

Want to know what the other Ridiculous Compensation Claims were?
Click here for I, and here for II

Where's Our Flood Aid?

Rainfall above twice the normal average and no let up in sight, 52 severe flood warnings in force, hundreds of householders evacuated from their homes, billions of pounds worth of damage done to livestock, property and buildings, livelihoods ruined.

India? South America? Eastern Europe?

Nope, this is Britain.

We're a country under a watery deluge at the moment, and things could get much worse.

But hang on a minute...where's our relief aid money? You know, the stuff we shovel over to just about every other country in the world by the bucketload the moment they hold out their begging cups.

Well, now we're in a spot of bother, and we'd like some of it back please - a bloody lot of it actually, if you don't mind!

Hmm, I can't actually hear anyone asking for it, let alone see anyone digging deep and coughing it up.

Am I being cynical? Are we a soft touch nation? Does anyone even give a toss about us unless they want something?

It's An Outrage!!

It's beginning to feel like we're the parents to a world full of teenagers; throwing good money after bad here, there and everywhere but getting nothing in return.

It's about time we started withholding privileges and smacking arses then...!!

Fuel Stockpilers Should be Shot

I didn't have much to say about the fuel crisis that hit Britain during September (mostly because I was working from home due to a broken ankle, and it all sort of passed me by...), though I was Outraged that no-one seemed to be able to see the futility of the protests.

The current Government is committed to improving the national infrastructure, and as such will use high taxation to raise the necessary funds.
If the tax on fuel is lowered, tax on something else will be raised to compensate. That's simple math's, and I for one would rather be taxed on a commodity that I have a choice about using, rather than on my basic income where I have no options.

Anyway, we're now approaching the protestor's deadline for when fuel tax had to be lowered or they'd be out blockading fuel depots again, and those tax cuts have not been made (though try asking yourself how Shell made earnings of £2.24bn in the last three months, yet the blame is still with our Government...).

So what do the general public do? Panic, and start stockpiling fuel in case there's a shortage later this month. But hang on; if everyone buys twice as much fuel as they normally do, won't this in itself start the shortage? And then, seeing the start of a shortage, won't everyone go out and stockpile more fuel just in case a shortage becomes a drought??

Ever hear of a vicious circle?!

It's An Outrage!!

An emergency law should be passed for filling stations to be policed by the Army, who should be on the lookout for;

• anyone with their tank already more than one quarter full
  

• anyone filling up any sort of container

and upon catching either of these two types of people, would be legally obliged to take them behind a wall and shoot them in the face.

These people are morons, soft-brained sheep, who read the tabloid press and believe everything they see with a terrifying gullibility. They bring about misery and discomfort for the rest of us who are rational, and should be removed from society at the very first opportunity.

The Fuel Crisis - nature's way of suggesting we thin out the crowd.

NTL's Shocking Customer Service

I'm a customer of NTL, taking cable TV, telephone and internet services from them.

They ran up the other day whilst I was out, spoke to my partner and asked if we'd like a second phone line installed for free.

As my partner doesn't pay the bill, but knows we'd use this service, she suggested they call back later when I was in.

The call never came, but two days later I did get a letter thanking me for choosing a second line, and giving the date when an engineer would be arriving to install it .

Somewhat annoyed by this, I called their customer services number, and was put on hold for 45 minutes, at which point I was cut off.

I tried again the next morning at 08:30, but again went into a queue for 30 minutes before I had to hang up and do some work.

I tried emailing the person who sent me the letter, but NTL's standard email format is firstname.lastname@ntl.com; unfortunately, the person who wrote to me had signed his name as S.Masters - so no help there then.

Now, I know someone who is connected in some way to NTL, and he suggests that far from this being a case of under-staffing or high demand for their services, the massive waiting times are in fact a deliberate attempt to reduce NTL's complaint rate statistics.

It's An Outrage!!

By allegedly not answering calls quickly, they hope most callers will give in and hang up, thereby not registering their complaints, thereby reducing NTL's complaint rate and workload.

This is also what they do for people wanting to cancel or reduce the number of TV channels they are subscribed to.

If this is true, it's an absolute crime. But of course, this is currently just hearsay; unless you know differently...